Legal

Terms of use

Effective 17 August 2026

These terms govern use of FleetView, a software service that helps trucking carriers track regulatory compliance deadlines, collect supporting documents, and share proof with third parties they choose. By creating an account or using the paid service you accept them. If you accept on behalf of a company, you confirm you are authorised to bind it.

1. Who this is between

This agreement is between Papajanian Software LLC(“we”, “us”) and the carrier that opens an account (“you”). Individual staff users access the service only under your account and your authority.

2. What the service is

FleetView is software for small trucking fleets — especially California carriers — focused on deadlines, documents, and proof, sorted worst first. It is not a dispatch system, ELD, GPS product, load board, or invoicing system.

In practice the service may:

• track federal and California compliance obligations that apply to your roster and truck sizes, using rules we encode with citations and last-verified dates;
• show what is overdue, due soon, or on track, with links to agency portals;
• let you store documents on a driver or vehicle record and record that work was done;
• let you create driver update links so a driver can submit dates and photos without an app or login — you review before anything is accepted onto the record;
• let you create custom My reminders for office dates that are not federal regulations;
• let you create proof links so a broker, insurer, or shipper you choose can view a compliance summary without signing in;
• send email digests or alerts you configure;
• offer a free public USDOT check against FMCSA public data (no account required for that tool alone).

Optional setup help (we load drivers, trucks, and dates for you) is labour, not a different product. Current plans and prices are on the pricing page.

3. What it does not do

FleetView does not file anything with any agency, and nothing in it is legal advice. You remain responsible for your own regulatory compliance.

We do not submit your MCS-150, UCR, IFTA return, Clean Truck Check reporting, medical certificate, or any other filing. Those are filed by you (or your agents) in the agency’s own system. We tell you when something is due and link you there where we can. We are not your lawyer, accountant, safety director, or compliance officer. Using FleetView does not create those relationships.

We do not dispatch loads, log hours of service, track trucks by GPS, or run payroll or invoicing. If you need those, buy them from someone else.

4. Accuracy, and its limits

Rules are encoded from published federal and California sources. Each obligation in the product is intended to show the regulation it is based on and when we last checked that source, so you can verify our work. We correct errors when we find them.

Two limits are plain. First, a calculated deadline can still be wrong — because a rule changed, a source was misread, or software failed. Second, every calculation depends on what you entered: a wrong medical expiry or truck weight produces a confident wrong answer. Missing dates are meant to stay open items, not silently marked current.

Treat FleetView as a well-informed operations assistant, not as the legal system of record for whether you are compliant. Where a date matters, check it against the source document and the agency.

5. Your account and users

Keep passwords confidential and tell us promptly if you believe access was compromised. You are responsible for activity under your account, including what office users do. Owners can add and remove users and control roles (for example owner, office, read-only) as the product provides.

Accounts are for your fleet’s legitimate use. There is no self-serve public marketplace for reselling seats without our agreement.

6. Your data and drivers

Your data remains yours. We process it to provide the service and as described in the privacy policy, which forms part of these terms. We do not sell it and we do not use carrier records to train machine-learning models.

You will enter personal information about drivers (and may invite them to submit information through update links). You confirm you are entitled to provide that information and to instruct us to process it, and that you have given drivers any notice the law requires. For driver records we act as your service provider.

You can export data while the account is active. After the agreement ends we retain data for a limited period so you can export, then delete it as described in the privacy policy (generally within about 90 days, subject to legal holds and backup expiry).

7. Driver update links

A driver update link is a time-limited web address you create so a driver can submit dates and documents. You choose when to create it and how you deliver it (for example by text from your own phone). Anyone who has the link before it expires may open it. Submissions do not change the official record until you accept them. You are responsible for reviewing submissions before accepting them.

8. Proof links

A proof link lets whoever holds it view a compliance summary you configured, without signing in — that is its purpose. You choose scope, lifetime, and recipients. You can revoke a link. Anyone you send it to, and anyone they forward it to, can see it until it expires or is revoked. Treat it as you would a password. Proof pages are operational summaries, not legal certifications by us that you are compliant.

9. Free USDOT check and public tools

The free USDOT check on our website uses public FMCSA data. It may be rate-limited. It does not by itself create a paid account or a guarantee of accuracy. Agency data can be incomplete or out of date.

10. Fees and plans

Paid plans are priced primarily by active trucks, with monthly minimums by fleet-size band, as published on the pricing page. The same product features are intended on every plan; price is volume and setup labour, not a feature wall. Optional one-time setup fees apply only if you ask us to load your data.

Fees are billed as described at checkout or invoice (typically in advance for the subscription period), exclusive of applicable taxes, and non-refundable except where law requires otherwise or we state otherwise for a specific offer (for example an unused prepaid period after a material terms change you reject).

If your active truck count moves you into a different published band, we adjust the rate for the next billing period as described on the pricing page, without stopping tracking solely because you crossed a band. You may cancel at any time, effective at the end of the period already paid for, unless a different written agreement says otherwise.

We will give reasonable notice (at least 30 days by email where practical) before changing the price of an existing subscription. If payment fails we will attempt to contact you before suspending paid features; we will not delete your data for non-payment without telling you first. Non-payment may result in a restricted account; we may keep deadline visibility available where the product is designed that way, but we are not obliged to provide unpaid full service indefinitely.

11. Availability

We aim to keep FleetView available and will give notice of planned maintenance where we can. We do not currently offer a contractual uptime guarantee. The service is provided as is, without warranties beyond those that cannot be excluded by law.

12. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, or consequential losses, or for lost profits or lost business, arising from this agreement.

Our total liability to you for any claim arising out of or relating to FleetView is limited to the fees you paid us in the twelve months before the event giving rise to the claim (or, if none, one hundred US dollars).

Nothing here limits liability for fraud, death or personal injury caused by negligence where that cannot be limited, or anything else that cannot lawfully be limited. In particular, because wrong or missing compliance information can lead to trucks being placed out of service or other regulatory consequences, you agree that the product’s role is assistance and organisation — not a guarantee against those outcomes.

13. Acceptable use

Use FleetViewfor your own fleet, lawfully. Do not attempt to access another carrier’s data, probe or interfere with the service, abuse the free USDOT check, scrape the service, or resell it without our agreement. Do not use driver update or proof links to harass or unlawfully disclose personal information. We may suspend an account being used to harm others or the service, and we will tell you why when we reasonably can.

14. Ending the agreement

You may stop using FleetViewand cancel as described in §10. We may end this agreement on 30 days’ notice, or sooner for serious or repeated breach of these terms (including §13). After it ends, data retention and deletion follow the privacy policy.

15. Changes to these terms

We may update these terms. For a change that materially affects your rights we will email account holders at least 30 days beforehand where practical, and continuing to use the service after the change takes effect means you accept it. If you do not accept, you may cancel; where you prepaid for a period you no longer wish to use solely because of a material change we make, we will refund the unused prepaid portion.

16. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The courts of Los Angeles County, California have exclusive jurisdiction, and both parties submit to it.

17. Contact

Papajanian Software LLC
info@fleetviewcompliance.com
fleetviewcompliance.com

See also our privacy policy and pricing.