Text messages
Effective 27 October 2026
FleetView Hub was formerly FleetView Compliance, run by the same company.
Did you get a text from us?
FleetView Hub is software your employer uses for trucking paperwork, its driver app and its loads. If you got a text from us, your employer asked us to send it, and their company name is in the message. We are not a government agency.
To stop the messages, reply STOP to any of them. That works straight away. It stops the texts and nothing else — it does not affect your job, and it does not tell us anything about you.
Not sure a message was really from us? Do not open the link. Write to info@fleetviewhub.com and we will tell you.
What this program sends
FleetView Hub sends four kinds of text message: compliance deadline reminders and requests to send in a document such as a medical examiner’s certificate; a sign-in link to the company’s FleetView driver app; load assignment notices with a link to the load’s pickup and delivery details; and one-time verification codes (for example to confirm a company’s USDOT number or to sign in).
- A compliance deadline reminder and document request. “FleetView Hub: Gary, your medical card runs out Nov 3, in 16 days. When you have the new one, send the date to Rio Vista Cartage here: https://fleetviewhub.com/u/7Kq2xRmP”
- A sign-in link to the driver app. “FleetView Hub: Hi Gary, Rio Vista Cartage added you to the FleetView driver app. Your loads and papers are in there. Tap to sign in: https://fleetviewhub.com/d/join/7Kq2xRmP”
- A load assignment notice. “FleetView Hub: Rio Vista Cartage assigned you Load 1042. Pick up Fontana CA Mon Oct 12 8-10am PT, deliver Phoenix AZ Tue Oct 13. Open: https://fleetviewhub.com/d/7Kq2xRmP”
- A one-time verification code. “FleetView Hub: 482913 is your code to confirm you control USDOT 1234567. It expires in 15 minutes. If you did not ask for this, ignore it. The code alone does nothing.”
It sends nothing else. No advertising, no offers, no newsletters. We do not text anybody to sell them something, and we never will — a reminder or a load notice that arrives beside an advert stops being read, which would break the one thing these texts are for.
How people join
Two ways, and nobody is ever signed up by being texted first.
- A carrier — the owner, or whoever runs the office
- How they agree. Types their own mobile number into their account settings and ticks the box beside it. The box is empty until they tick it, and the wording above names the program, what it sends, how often, that rates may apply, and how to stop.
- What happens next. Gets one message confirming it, then deadline reminders for their own account.
- A driver
- How they agree. Opens a link his employer hands him and ticks an empty box himself. A fleet administrator may add a driver’s contact information to FleetView Hub, but that does not enroll the driver in SMS messaging and the employer cannot tick the box for him. Until the driver ticks it, no text is sent to his number for any reason.
- What happens next. Gets the four kinds of message he agreed to: deadline reminders and document requests, a sign-in link to his company’s FleetView driver app, a notice for each load he is given, and a one-time code when he asks for one. He can stop them by replying STOP to any of them, or by unticking the same box on his own link.
A driver, step by step
- A fleet owner adds a driver, with or without a phone number.
- Text messages stay off. The driver’s status is "not opted in" and nothing is sent.
- FleetView Hub creates a secure link, unique to that driver, which expires after seven days.
- The owner hands the driver that link, by email or in person. It cannot be sent by text, because texting him is the thing he has not agreed to.
- The driver opens the link himself and reads the disclosure below.
- He ticks a box that starts empty.
- He presses the button to turn text messages on.
- FleetView Hub records the consent — the wording he saw, the time, and where it came from.
- Only now do texts start: reminders, the driver app sign-in link, load notices and the codes he asks for.
The boxes themselves
These are the real controls, shown here so you can read them without an account. They are empty until somebody ticks them, and nothing on this page is saved.
There are two, and a driver's is the only one that can switch on messages to a driver. The other belongs to an owner or office user agreeing about their own number.
On the page a driver opens from the link his employer gives him
In a carrier’s own account settings, under their phone number
SMS terms and conditions
- Program name. FleetView Hub
- How often. Message frequency varies with what is coming due and how many loads you are assigned: usually a few reminders a month, one sign-in link when you are added to the driver app, one notice for each load you are given, and a one-time code only when you ask for one.
- Cost. Message and data rates may apply. We do not charge for the messages themselves.
- To stop. Reply STOP to opt out. Reply HELP for help.
- Help. Reply HELP to any message, or write to info@fleetviewhub.com.
- Not a condition. Consent to receive text messages is optional and is not a condition of purchasing or using FleetView Hub.
- Delivery. Mobile carriers are not liable for delayed or undelivered messages.
The exact wording
This is the sentence a person agrees to when he ticks the box, and it is what we keep with the record of his consent:
“I agree to receive SMS messages from FleetView Hub regarding compliance deadline reminders and document requests, sign-in links to my company's FleetView driver app, load assignment notices with links to pickup and delivery details, and one-time verification codes (for example to confirm a company's USDOT number or to sign in). Message frequency varies and is typically a few messages per month, plus one per assigned load. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is optional and is not a condition of purchasing or using FleetView Hub services.”
Reply HELP to any message and the reply is:
“FleetView Hub: For help, contact info@fleetviewhub.com or visit https://fleetviewhub.com. Msg & data rates may apply. Reply STOP to unsubscribe.”
What we do with the number
We do not sell, share, or provide your mobile phone number, text-message opt-in data or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with anyone.
The number is used to send these messages and for nothing else. Twilio carries them for us — that is delivery, not marketing, and no other company receives the number. The full list of who touches your data is in the privacy policy.
Stopping the texts does not delete the number from your employer's records. If you want it removed, ask your employer, or write to us at info@fleetviewhub.com.